Booking conditions at Hotel Kandahar
TOURIST TAX:
The tourist tax supplement will be €2 + 4.5% IGI (4.5%) per person per day for those 16 years of age and over, for a maximum of 7 days. This supplement is not included in the price.
YEAR-ROUND SNOW GUARANTEE:
If Pas de la Casa-Grau Roig is closed, the hotel will refund your entire deposit.
RESERVATION CONFIRMATION:
The hotel will require a credit card (Visa or Mastercard) as a guarantee. American Express is not accepted. You will also be asked for a mobile phone number so they can contact you a few days before your arrival to confirm your intention to come.
CANCELLATION FEES FOR INDIVIDUALS (NOT VALID FOR GROUPS):
ARRIVAL BETWEEN 3/12 AND 13/12 INCLUSIVE
From 0 to 5 days before the arrival date: 40% of the total reservation amount.
6 days or more: no cancellation fee. The full deposit will be refunded.
Snow guarantee: if the ski resort is closed, 100% of the deposit will be refunded.
In case of NO-SHOW: 100% of the total reservation amount will be charged, only if the guest does not inform the hotel of their cancellation.
Deposit: a 40% deposit of the total reservation amount will be required.
ARRIVAL STARTING 14/12:
From 0 to 7 days before the arrival date: 40% of the total reservation amount.
8 days or more: no cancellation fee. The deposit will be refunded.
In case of NO-SHOW: 100% of the total reservation amount will be charged, only if the guest does not inform the hotel in advance of their cancellation.
Deposit: a 40% deposit of the total reservation amount will be required.
RULES OF CONDUCT:
Should a guest fail to comply with the hotel's safety regulations, or if their behavior is deemed inappropriate (excessive alcohol consumption, drug use, fighting, shouting, or insults), they will be automatically expelled without refund and will be required to pay for the unused portion of their stay. These regulations apply to both direct and agency guests.
GENERAL CONDITIONS:
All prices include 4.5% IGI
Check-in: 4:00 PM
Room check-out: 12:00
Children aged 0–2 years: mandatory daily rate of €12. Includes cot, changing table, and bathtub. Homemade purees are available upon request.