Everything you need to know before you arrive
Everything you need to know before you arrive
Book now
Check-in
06/30/2026
Check-out
07/01/2026
Rooms & people
1 room for 2 adults
Promotional code

Hotel Kandahar's Frequently Asked Questions

Find answers to all your questions about Hotel Kandahar, your booking, the hotel's services, and your stay in El Pas de la Casa. Here you'll find useful information to help you plan your Grandvalira ski trip with greater peace of mind and enjoy the snow from the very first moment.

How can I make a booking at Hotel Kandahar?

You can book your stay at Hotel Kandahar through their official website, via WhatsApp at +376 755 700, or by email at hotel@hotelkandahar.ad. Hotel Kandahar offers a direct booking discount through any of these channels.

What time is check-in at Hotel Kandahar?

Check-in at Hotel Kandahar is from 4:00 PM. If the room is available earlier, it can be checked out early. Luggage storage is also available.

What types of rooms are available at Hotel Kandahar?

Hotel Kandahar offers double, triple and quadruple rooms, with views of the street or the slopes, as well as connecting rooms and rooms adapted for reduced mobility.

Is Hotel Kandahar adapted for reduced mobility?

Hotel Kandahar has rooms adapted for people with reduced mobility. It is recommended to contact them in advance to make a reservation.

Where is Hotel Kandahar located?

Hotel Kandahar is located at the foot of the slopes and in the center of El Pas de la Casa, with access from both France and Spain.

What are the advantages of booking directly on Hotel Kandahar website?

By booking directly on Hotel Kandahar website, you get immediate booking confirmation and access to the best available conditions, without intermediaries.

What time is check-out at Hotel Kandahar?

Check-out at Hotel Kandahar must be completed before 12:00 PM. The hotel offers luggage storage after departure.

What services are included in the rooms at Hotel Kandahar?

The rooms at Hotel Kandahar feature a full bathroom with shower or bathtub, toiletries, hairdryer, magnifying mirror, scales, television, telephone, safe, wardrobe and workspace.

Is there parking at Hotel Kandahar?

Hotel Kandahar does not have its own parking, but offers a shuttle service to the municipal covered parking lot.

What activities are there near Hotel Kandahar?

Near Hotel Kandahar you can do activities such as skiing, snowshoeing, snowmobiling, mushing or visit Caldea about 35 minutes away by car.

Can I modify or cancel my reservation at Hotel Kandahar?

At Hotel Kandahar, reservations can be cancelled free of charge 8 days or more in advance. Modifications can also be arranged subject to availability.

Does Hotel Kandahar offer early check-in or late check-out?

At Hotel Kandahar, early check-in or late check-out can be requested depending on availability.

Do the rooms at Hotel Kandahar have free Wi-Fi?

Yes, Hotel Kandahar offers free Wi-Fi in all rooms and throughout the property.

Does Hotel Kandahar allow pets?

Hotel Kandahar does not allow pets.

What are the cancellation policies of Hotel Kandahar?

At Hotel Kandahar, cancellation conditions vary depending on the season.

  • During the Immaculate Conception long weekend and until mid-December: no cancellation fee up to 6 days before arrival, and a 40% fee from 0 to 5 days before arrival.
  • From December to April: no cancellation fee with 8 days or more in advance, and a 40% fee from 0 to 7 days before arrival.

Can I leave my luggage at Hotel Kandahar before or after my stay?

Yes, at Hotel Kandahar you can leave your luggage both before check-in and after check-out.

Does Hotel Kandahar have family rooms or cribs?

Hotel Kandahar offers family rooms for up to 5 people, connecting rooms for up to 7 people, and cots upon request.

Does Hotel Kandahar offer breakfast?

Hotel Kandahar offers a continental buffet breakfast with a variety of products.

What is breakfast like at Hotel Kandahar?

Breakfast at Hotel Kandahar is a continental buffet available from 7:00 a.m. to 10:00 a.m.

What is dinner like at Hotel Kandahar?

Hotel Kandahar offers a daily home-style menu with dinner service between 8:00 pm and 9:30 pm.

Is there ski rental near Hotel Kandahar?

Yes, right below Hotel Kandahar is the Pic Negre ski rental shop.

How can I book ski lessons from Hotel Kandahar?

From Hotel Kandahar, you can arrange ski lessons by contacting them via WhatsApp to facilitate the booking.

How do ski passes work at Hotel Kandahar?

At Hotel Kandahar, ski passes can be booked online in advance at a better price or purchased upon arrival at the hotel at the standard rate.

By booking on the official website you will get:
Best price guaranteed
Best price guaranteed
Free cancellation
Free cancellation
Spa entrance
Spa entrance
Ski pass reservation
Ski pass reservation
Check-in
30 June , 2026
Check-out
1 July , 2026
Rooms & people
Promotional code
Code promo

What is a promotional code and what is it for?
With a discount code or promotional code, you will get other benefits in addition to the basic rate conditions.

How to use it?
If you already have a code, enter it in the Promotional Code field and start the reservation process. If the reservation meets the conditions of the code, it will be automatically applied to the reservation.

General conditions of use:

  • A promotional code can only be applied to the room and board portion of your reservation.
  • Any discounts associated with your promotional code cannot be applied to the complementary product portion of the reservation.
  • Only one promotional code can be applied to a reservation.
  • The establishment reserves the right to apply or not apply a promotional code.
  • Apart from the general conditions of use, each promotional code has specific conditions. These conditions can be viewed on the campaign or offer information page related to the code (for example, code expiration dates).